All persons, including children of any age, must have a ticket for admission into the OSU Athletics Center for men's basketball. Ticket holders are restricted to seating in the location that appears on their ticket and agree to abide by facility and University policies, as well as State and Federal laws. OSU reserves the right to revoke tickets by refund of purchase. Children 2 and under do not need a ticket for women's basketball and wrestling. All persons entering the arena are subject to search.
ADA GAMEDAY INFORMATION
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The possession or consumption of alcohol in the general seating areas of Gallagher-Iba Arena is prohibited. Violators are subject to ejection and applicable legal action. Inebriated individuals will be denied admission into the arena. Such ejections are not grounds for refunds.
Service animals for guests with disabilities are permitted. All other animals are prohibited. All service animals must remain on a leash or in a harness at all times.
ANNOUNCEMENTS OR MESSAGES
No announcement or message will be made over the public address system unless an emergency is present. Requests for emergency messages need to be presented to an OSU Police Officer, OSU Safety Officer, or Express Personnel Staff. Individuals not in attendance of the game can make these requests by contacting the OSUPD at 405/744-6523.
Spectators are reminded they are strictly prohibited from rushing onto the court. Violators are subject to arrest.
ATHLETIC CENTER - DOORS OPEN
The Athletics Center is open 1 hour prior to the start of men's basketball, women's basketball and wrestling.
An ATM machine is located in Gallagher-Iba Arena in the east lobby across from the escalators.
BABY CHANGING STATIONS
Baby changing stations are available in all public restrooms in Gallagher-Iba Arena.
Baby strollers are not allowed in Gallagher-Iba Arena.
Appropriate sized bags and other permitted items will be checked prior to entering the arena. Bags are limited in size so they can fit under the seat. Bags larger than 12" x 12" x 12" are not allowed in the arena. Please leave all unnecessary items in your vehicle or at home. There are no provisions to check items at the doors. OSU will not be responsible for any item left at the doors. Patrons who refuse to allow visual inspections of bags or purses will be denied entry to the arena. Please see the "Arena Policies" section for items that are not permitted in the arena.
BANNERS, FLAGS OR SIGNS (SPIRIT)
Any spirit banner, sign, or flag considered to be improper (offensive, political, etc.) will be removed and confiscated by game management. The use of poles to hang spirit banners, signs, or flags is prohibited.
Point-and-shoot cameras are permitted for personal use. Any commercial photography is prohibited. Cameras with removable lens are permitted as long as they do not exceed 3 inches or the removable lens does not create a disturbance or obstructs the view of other fans. The use of tri-pods or mono-pods is prohibited. Flash photography and video cameras are prohibited.
Concession stands are located throughout Gallagher-Iba Arena (plaza and concourse levels). These concession stands will open at the same time patrons are allowed to enter the arena.
The NCAA, Big 12 Conference and Oklahoma State University promote good sportsmanship by student-athletes, coaches and fans. We request your cooperation by supporting the participants and officials in a positive manner. Fans are reminded they are prohibited from rushing onto the court. Negative comments directed at student-athletes, coaches, game officials, team representatives, or other fans are grounds for removal. The NCAA, Big 12 Conference and Oklahoma State University thank you for your cooperation.
ELECTRONIC TICKET SCANNING
All tickets will be electronically scanned to verify authenticity. Tickets which have been scanned in upon entry cannot be reused by another fan. Patrons assume all risks for tickets purchased through sources other than the OSU Athletic Ticket Office.
The elevators located in the northwest and southwest lobbies are for the general public to access the concourse level of the arena. The elevator located on the west side of the Athletics Center is for people accessing the suite level and the 4th floor. Access to this elevator requires a proper game credential or suite ticket.
The escalators are located in the middle of the east plaza. They are open to the general public to reach the concourse level.
In the event of an emergency, arena staff will utilize the public address system to inform patrons of the situation and any instructions. In the unlikely event of an evacuation, please remain calm, assist others and follow the instructions of the game day event staff.
FAMILY/SPECIAL NEEDS RESTROOMS
Family/special needs restrooms are located on the north and south ends of the concourse level. These restrooms are all wheelchair accessible.
FIRST AID ROOM
The First Aid Room is located on the south end of the concourse (Room # 316).
For assistance in any medical emergency, individuals need to contact an usher, OSU Safety Officer or an OSU Police Officer. It is extremely important that the exact location of the medical emergency is given so medical personnel know exactly where the emergency is located.
Individuals who have floor seating need to be aware of the potential danger of being injured by players on the floor. Please pay attention to the game activity while the basketball is in play. Improper behavior or abusive language toward visiting team members or game officials may result in being removed from the arena.
FOOD AND BEVERAGES
Patrons may not bring outside food or beverages inside the arena. Concession stands are located throughout the arena and offer a variety of food and beverages.
GAME DAY TELEPHONE NUMBERS
Athletic Ticket Office: 877/255-4678 or 405/744-5745
University Police: 405/744-6523
Procedures have been developed for inclement weather. Information and procedures will be provided to the event staff and the fans in the event of inclement weather (i.e. snow/ice storms, dangerous winds, tornado, electrical storm, etc.). Emergency instructions will be delivered via the public address system.
LISTENING DEVICES (ASSISTIVE)
Listening devices are available in Gallagher-Iba Arena for fans with hearing impairments. These devices can be picked up and returned to the Gallagher-Iba Arena Ticket Office. The person picking up the listening device will need to leave their driver's license at the ticket office. The driver's license will be returned when the device is returned to ticket office after the game.
LOST AND FOUND PROCEDURES
All items that have been turned over to arena personnel, police, or safety will be taken to lost and found which is located in the athletic facilities department. Items not picked up
by the end of the game will be kept by the athletic department. Individuals who have lost items need to contact OSU Athletic Facilities Department during working hours (8:00 a.m. - 5:00 p.m. Monday through Friday) at 405/744-5741. Oklahoma State University is not responsible for lost or stolen property.
Parents/guardians with a lost child should contact an event staff person, police or safety officer to notify them their child is missing. Measures will be taken to locate the child. If a child gets separated from his/her party, he/she should notify the nearest police or safety officer or event staff member. If the child knows his/her seat location, attempts will be made to return that child to that location. Parents should pre-determine an area both inside and outside the arena to meet in the event they get separated.
Big 12 Conference rules prohibit artificial noisemakers from being brought into the arena.
OSU WEB SITE
Please visit http://www.okstate.com/ for the latest Oklahoma State Athletics headlines, information, merchandise and schedules.
PARKING - ADA/MOBILITY ACCESSIBLE PARKING
ADA/Mobility parking is provided on a first come, first serve basis with the exception of those designated as reserved space within the North Gallagher-Iba Arena and VIP Lots for men's basketball. To qualify, a vehicle must display a valid state ADA placard and permit holder must be present in the vehicle upon entry. A shuttle service (men's
basketball only) will be available to assist patrons from the west half of Lot 15 (south of
Architecture Building) to the arena beginning 1 hour prior to the start of the game. This shuttle service will be available for the entire game. The shuttles will load and unload at the same locations. Handicap parking for women's basketball and wrestling will be located in the northeast corner of Lot 6. There will be no shuttle service from this lot.
PARKING - ATHLETIC DEPARTMENT STAFF
The Athletic Development Office will issue the appropriate parking permits to the Athletic Department Staff (administrative staff, game day working staff, and head coaches). These parking permits must be displayed to gain entrance into the appropriate parking lot.
Appropriate POSSE parking credentials must be displayed to gain admittance into POSSE parking lots. Parking credentials need to be hung on the rear view mirror of the vehicle while it is parked in the designated lot. Anyone parking in a designated POSSE parking lot without a valid parking credential could have their vehicle towed at the owner's expense.
PARKING -GENERAL PARKING LOTS
All lots not included in the controlled POSSE areas or otherwise controlled under the authorization of the OSUPD shall be open for general parking unless otherwise controlled
or restricted by OSU Parking Services.
PARKING LOT LOCATION AND HOURS
Maps are provided to season ticket holders and are posted on the POSSE website at the beginning of each season showing the latest configuration. Due to construction on and around campus, lots are subject to change. Parking lots will open 1 ½ hours prior to the start of men's basketball and 1 hour prior to start of the event for women's basketball and wrestling.
PARKING REPLACEMENT PASSES
Parking replacement passes can be obtained by calling the POSSE office at 405/744-7301. Replacement passes will take precedence over original passes. A $150.00 fee will be charged for each requested replacement pass. Payments must be received at the time of the request.
PARKING - SHUTTLE SERVICE
A shuttle service will be provided to patrons who park in Lot 15 in the designated ADA area only. The shuttle service will begin 1 hour prior to the start of the men's basketball game and will run throughout the event. The shuttles will load and unload at the same locations.
PARKING - WORKING MEDIA
Media Relations (Athletic Department) will issue appropriate parking permits to the working media. These parking permits must be displayed to gain entrance into the appropriate parking lot.
PISTOL PETE'S PARTNERS
Pistol Pete's Partners get free admission to OSU baseball, softball, soccer, wrestling and women's basketball. Annual membership for children eighth grade and younger is only $25.00. Members receive a T-shirt, I.D. card, Pistol Pete picture, and invitations to special "members only" parties. Sign up your child by visiting http://www.okstate.com/kidsclub/okst-kidsclub.html.
OSU Basketball can be heard throughout the state on the Cowboy Sports Network. For a complete listing of radio stations visit http://www.okstate.com/.
The Athletics Center has a no re-entry policy.
SECURITY OF ARENA
SPECIAL SEATING (ADA ACCESSIBLE)
Fans requiring ADA accessible seating need to contact the Ticket Office at 405/744-5745. All ADA accessible seating is reserved and is located on the concourse for men's and women's basketball and wrestling. Patrons using these seats must have a ticket for these seats.
The suite holders will enter the arena through any gate and will need to go to the concourse level and use the west elevator to access the suite level. You must have the proper credential or game ticket to enter the suite level.
THE STUDENT UNION STORE AT GALLAGHER-IBA ARENA
The Student Union Store at Gallagher-Iba Arena will be located on the east side of Gallagher-Iba Arena on the plaza and concourse levels.
THROWING OF ITEMS
Throwing of any items is prohibited, and may result in eviction and/or prosecution.
The OSU Athletic Department Ticket Office, located in the northeast corner of the OSU
Athletics Center, is open Monday-Friday (8:00 a.m. to 5:00 p.m.). The OSU Athletic Ticket Office also operates out of its game day locations, located at the north and south end of the Athletics Center, beginning two (2) hours prior to the start of the event for men's and women's basketball and wrestling.
TICKET OFFICE - WILL CALL
"Will Call" tickets are distributed from the main ticket office located on the North side of the Athletics Center. The person picking up the tickets must be authorized (listed) by the owner of the tickets and must present a photo ID in order to receive the tickets. "Will Call" tickets may be picked up from the main Ticket Office location in the OSU Athletics Center from 8:00 a.m.-5:00 p.m. (Monday-Friday). For weekend games the ticket office will open its north and south windows two (2) hours prior to the start of the event.
If patrons have ticket problems prior to game day, they need to go to the OSU Athletic Ticket Office located in the northeast corner of the OSU Athletics Center. If a ticket holder forgets or misplaces his/her ticket(s) on game day, the patron must go to the north ticket office windows and obtain a ticket replacement. Only the actual ticket holder may request the ticket replacement. The original ticket barcode will be deactivated and will not be valid for admission.
Replacements are available to season ticket holders and individual ticket holders in reserved seating areas for the following reasons:
* Tickets are to be left for a friend
* Tickets were never received in the mail
* Tickets were lost or stolen
* Tickets were accidentally destroyed
Request for replacements can be placed only by the ticket holder of record.
Replacements are issued solely at the discretion of the Ticket Office and may only be picked up at "Will Call" on the day of the event. Replacement passes take precedence over the original ticket(s). Anyone attempting to gain admittance to an event using original ticket(s) after a replacement has been issued will be escorted from the arena and could face prosecution.
Transfers are at the discretion of the Athletic Department. Approval is considered by factors including, but not limited to, comparable giving history and case-by-case
circumstances. Minimum point requirements, if applicable, must be met by the prospective transferee before a request form may be submitted.
Trash receptacles for the disposal of trash and other items are placed throughout the campus and arena. Please help keep the campus and the arena clean by properly disposing your trash.
OSU is designated as a tobacco free campus. Tobacco and smoking preparation (electronic cigarettes, vapor devices, etc.) use is prohibited on university property.
Video cameras are not permitted in the arena.
Water fountains are located on the concourse of the arena.
No weapons of any kind are permitted in Gallagher-Iba Arena.